roopa
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For IDEA Clinics doctors and coordinators

What happens between your consultations

You see a PMOS patient for ten minutes, and then three months pass. Roopa carries your plan through those weeks in her language, and brings her progress back to you before the next appointment. You decide everything clinical.

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The pilot team

Who does what

One operations person onboards patients and books labs; the patient spends two minutes a day on WhatsApp.

Primary doctor

One per patient, chosen at day 0 by her main goal and phenotype — endocrinologist for metabolic goals and phenotypes A/B, gynaecologist for cycles, fertility and the pill, dermatologist for phenotype C when skin and hair are the goal. Owns the plan, the monthly note and the month-3 review.

Consulting doctors

Add their medicines and a one-line goal to the same shared patient card. Get only questions in their domain — Roopa tags every question metabolic, gynae or skin. Each drug stays with its prescriber.

Care coordinator

The human front door. Runs the 10-minute hand-off after the consult, clears the question queue daily, reads the weekly digest, calls anyone silent for a week. Routes, books, chases — never advises.

Roopa

Collects the daily check-ins, answers everyday questions using information you have approved, drafts summaries and notes for you to approve, and passes urgent symptoms to you the same day. It does not diagnose, prescribe, or send an answer you did not write.

What you see before the appointment

The doctor view shows one patient at a time: her baseline, medicines by prescriber, how the three months went, weight and cycle log, symptom scores, questions still open, and anything another doctor changed since you last saw her.

≥ 60 %

daily reply rate — pilot target

0

questions to the wrong doctor — the target we track hardest

Same day

urgent symptoms reach you — bleeding, pregnancy, low sugar, chest pain, self-harm

The pilot

Ten patients, twelve weeks

What we measure

  • Patient: daily reply rate, habit adherence, month-3 vs day-0 numbers, “would you continue?”
  • Doctor: minutes per patient per week, digest opened weekly, “would you refer another patient?”
  • Clinic: month-3 return rate against your current baseline

What we need from you

  • A primary doctor per patient, and the approved answers we will use (we draft, you edit)
  • A care coordinator with about 15 minutes a day for ten patients
  • Your current PMOS month-3 return rate, so we can show the lift honestly